PRIVACY POLICY & TERMS OF USE

 

Goods offered
Products being offered are underwater lights and accessories primarily used for recreational, technical and photo/video scuba diving activity.

Product Delivery Timing and Methods
Products and accessories being ordered from Big Blue will be shipped from Hong Kong or our designated dealers/ distributors all around the world. Lead times range from 0 – 21 days depending on availability.

Limited Warranty Policy
Big Blue guarantees the product against defect in materials and workmanship under normal use for a period of one year from the date of purchase.
This warranty applies only to the original retail purchaser, which does not cover commercial or rental use, and is not transferable to third parties.
If the original retail purchaser detects defect in materials or workmanship, return the product together with proof of purchase to an authorized Big Blue dealer or directly to Big Blue with prepaid postage.
This limited warranty is in lieu of all other warranties. No other person or party is authorized to assume for Big Blue any other liability in connection with the sale of this product.
This warranty will be voided if the product or any of its parts have been tempered with, repaired, modified, transformed, adapted, or damaged without authorization from Big Blue.
This warranty does not cover damages due to impact, use in chlorinated or polluted waters, and extended exposure to heat sources.

Information that is gathered from visitors
In common with other websites, log files are stored on the web server saving details such as the visitor’s IP address, browser type, referring page and time of visit. Cookies may be used to remember visitor preferences when interacting with the website. Where registration is required, the visitor’s email and a username will be stored on the server.

How the information is Used
The information is used to enhance the visitor’s experience when using the website to display personalized content and possibly advertising. E-mail addresses will not be sold, rented or leased to 3rd parties. E-mail may be sent to inform you of news of our services or offers by us or our affiliates.

Visitor Options
If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive. You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.

Cookies
Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website. 3rd party advertising companies may also use cookies for tracking purposes.

Registration and Order Forms
We respect and are committed to protecting your privacy. Our website registration form requires users to give us contact information such as name, email , address and zip code. We use customer information to send the user information about our company. We may use this information to contact a customer when necessary. We will not sell your personally identifiable information to anyone. Users may choose to opt out of receiving information from Big Blue at any time.